This Privacy Policy describes how Fox Barn (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) to book a stay or access our services.

We collect several types of information for various purposes to provide and improve our service to you.

• Booking Information: When you make a booking on our website, we collect information necessary to process your reservation, such as your name, email address, phone number, billing address, and stay details.
• Payment Information: We use Stripe, a third-party payment processor, to securely handle all payment transactions. We do not store your full credit card details. Please refer to Stripe’s Privacy Policy (https://stripe.com/privacy) for more information on how they handle your payment information.
• Subscription Information: When you make a booking, you are automatically subscribed to our newsletter managed by FluentCRM. This subscription allows us to send you updates about Fox Barn, special offers, and promotional emails. You can unsubscribe from these communications at any time by following the “unsubscribe” link at the bottom of our emails.
• Website Usage Data: We use Google Analytics to collect information about how visitors interact with our website. This data may include your IP address, browser type, referring/exit pages, and time spent on specific pages. This information is collected anonymously and used to improve the functionality and user experience of our website. Additionally, we use Meta tags to help search engines understand our website content.

We use the information we collect for the following purposes:

• To process your booking requests and manage your stay at Fox Barn.
• To send you important information about your booking, including confirmation emails, reminders, and invoices.
• To send you marketing communications, such as newsletters and promotional offers (you can unsubscribe at any time).
• To improve the functionality and user experience of our website.
• To analyze trends and usage patterns on our website.

We use cookies for the following purposes:

• To improve the functionality and user experience of our website: For example, cookies can help us remember your preferences so you don’t have to re-enter them each time you visit the website.
• To analyse trends and usage patterns on our website: We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses cookies to collect information such as your IP address, browser type, referring/exit pages, and time spent on specific pages. This information is collected anonymously and used to improve the functionality and user experience of our website.
• To personalise content: We may use cookies to personalise the content that you see on our website.

You can control or opt-out of the use of cookies at any time by adjusting your browser settings. Most browsers allow you to refuse to accept cookies or to delete cookies after they have been placed on your device. If you choose to disable cookies, some features of our website may not function properly.

We do not share your personal information with any third parties except for the following:

• Stripe: To process your payment transactions securely.
• FluentCRM: To manage our email newsletter subscriptions.
• Google Analytics: To analyze website traffic and usage patterns.

You have certain rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we rectify any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we erase your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Objection: You have the right to object to the processing of your personal information.

If you wish to exercise any of these rights, please contact us at hello@foxbarnstaveley.co.uk.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at hello@foxbarnstaveley.co.uk.